Last Updated: July 2025

Introduction

Endless Travels (“we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website www.endlesstravels.com or use any of our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information when you use our website or services. This may include, but is not limited to, the following:

• Personal Identification Information: Full name, email address, telephone number, gender, date of birth, nationality, passport or identity card details, and travel preferences.
• Payment Information: Credit/debit card information, billing address, bank transfer details, and other payment-related information required to process transactions.
• Travel Information: Travel dates, destinations, preferences (e.g., dietary restrictions, special requirements), booking details (flights, hotels, transportation, activities), and communication preferences.
• Usage Data: Information about how you access and use our website (such as IP address, browser type, device information, pages viewed, and interactions).

We may also collect cookies and other tracking technologies for the purposes outlined below.

2. How We Use Your Information

We use the collected personal information for the following purposes:

• Service Delivery: To process your travel bookings, make arrangements for services, provide you with requested travel information, and fulfill other requests.
• Customer Support: To provide customer service, respond to inquiries, and resolve any issues or complaints.
• Marketing and Communication: With your consent, to send you promotional emails, newsletters, and offers tailored to your preferences and interests.
• Website Improvement: To personalize your experience, analyze user behavior on our website, and improve its functionality.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Research and Analytics: To conduct surveys, analyze customer behavior, and improve our services.

3. Legal Basis for Data Processing

We process your personal data under the following legal bases:

• Performance of a Contract: To fulfill travel arrangements and services you request.
• Consent: To send marketing communications, newsletters, and promotional offers (you may withdraw your consent at any time).
• Legitimate Interests: To improve our website, prevent fraud, and ensure business operations are efficient and secure.
• Legal Obligations: To comply with applicable laws, including data retention and reporting requirements.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following circumstances:

• Service Providers and Partners: To fulfill your bookings and services, such as airlines, hotels, and transportation providers.
• Legal Requirements: When required by law, or to protect the rights, property, and safety of our agency, users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
• Third-party Processors: We may share data with trusted third-party vendors who process data on our behalf for services such as payment processing, email delivery, or website hosting.

We will ensure that any third-party providers adhere to strict data protection agreements.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request deletion or correction of your personal data, please contact us directly using the details in the “Contact Us” section below.

6. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal data:

• Access: Request information about the personal data we hold about you.
• Rectification: Request corrections to any inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data under certain conditions (e.g., if the data is no longer necessary for the purposes it was collected).
• Restriction of Processing: Request to restrict the processing of your personal data in certain situations.
• Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Objection: Object to the processing of your personal data, including marketing communications.

To exercise any of these rights, please contact us at hello@endlesstravels.com. We will respond to your request in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience and gather analytical data about our website. Cookies are small text files stored on your device that allow us to track your activities on our website. You can control cookie settings through your browser, including the option to block or delete cookies. However, please note that disabling cookies may affect the functionality of certain parts of the website.

8. Data Security

We take the protection of your personal data seriously and implement physical, electronic, and administrative safeguards to ensure your data is secure. These measures include encryption, firewalls, and secure access protocols. While we take reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

9. International Transfers

As a global business, your personal data may be transferred to and stored in countries outside your jurisdiction, including countries that may not have the same level of data protection laws as your own country. In such cases, we take appropriate measures to ensure your data is treated in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party services before providing any personal data.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated date will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@endlesstravels.com